Keeping Cars in the Service Bays
The Key to Retaining Your Top Technicians In today’s competitive automotive market, service departments face a daunting challenge: retaining skilled technicians. These essential employees are the backbone of a successful service department, but inefficient workflows and operational distractions often push them away from the work they love. The result? Frustration, turnover, and a dent in […]
Does Convenience Really Drive Dealership Customer Loyalty?
Ford Pickup & Delivery Today’s customers value convenience above all else. Ford’s Pickup & Delivery service gives your dealership a powerful tool to meet this expectation, offering vehicle service right at their doorstep. Modern consumers expect businesses to adapt to their busy lives. In the automotive industry, convenience often determines customer satisfaction and loyalty. Ford’s […]
Turning Ford’s Pickup and Delivery into a Profit Center
Operational Excellence: Unlocking Profitability with Ford’s Pickup & Delivery Program Ford’s Pickup & Delivery service isn’t just a customer convenience—it’s a strategic opportunity for dealerships to increase profitability while delivering a superior service experience. With Ford reimbursing participating dealers for eligible pickups and returns, there’s potential for significant financial gain. However, the key to maximizing […]
How to Optimize Pickup & Delivery with Outsourced Drivers
Using an outsourced driver service can significantly enhance a dealership’s pickup and delivery program. Learn several ways how this can be accomplished as well as some implementation tips.
Is Your Garage Keepers Insurance Policy Prepared?
Not all Garage Keeper’s Policies automatically cover offsite transit movements. Coverage for offsite activities such as test drives or customer service pickup and delivery typically requires specific endorsements or additional coverage options.