A few years ago, service pickup and delivery was a nice-to-have. Today, it’s a customer expectation—and increasingly, a dealership’s operational advantage. What began as a pandemic-era necessity has rapidly transformed into a standard of convenience that...
Earning Loyal Customers Customer loyalty doesn’t happen by accident—it’s earned through consistent, outstanding service that keeps people coming back. Today’s customers value convenience and reliability more than ever, and Ford’s Pickup & Delivery service makes it...
Customer Retention: The Key to Dealership Success In the competitive automotive industry, retaining customers is just as crucial as attracting new ones. A loyal customer base not only drives recurring service revenue but also fuels future vehicle purchases and...
The Luxury of Convenience In the luxury automotive market, exceptional customer service is not just a perk—it’s an expectation. Lincoln has long been known for its commitment to high-end customer care, and its Pickup & Delivery service takes that experience to the...
The Challenge of Retaining Service Customers Most customers dread scheduling a service appointment because of time constraints and inconvenience. 📌 45% of vehicle owners delay service because it disrupts their day. 📌 Nearly 30% switch to third-party repair...
