Fully vetted drivers, online training and in-person certification.
Coordinated multi-step, multi-customer trips optimized for shuttle, chase and rideshare deliveries.
DOD’s flagship program with daily driver alerts and weekly management reports lowers risk while maintaining performance.
Full dispatch team during all operating hours intercedes to prevent service failures.
Fully responsible and hands-on, dealers have no need to get involved on these very sensitive issues.
Auto hired & non-owned $2M insurance policy covers all trips and vehicles, regardless of fault.
lower appointment no show rate
excellent positive customer response
increased service & sales retention
improved loaner turnaround time
“Having this service available to our customers means that we bring the dealership to them via their cellphone. Our vision with the ‘pickup & delivery’ is to pickup the customer’s car and service their car overnight, and put the car back in their driveway the next morning. We now service over 3,000 customers a month. Customers are telling us that they love this service and this has lead them to service their car more frequently. Why? They are willing to spend more money, because it’s easy for them.”
We are the largest and most experienced outsourced driver solution in the auto industry. On-demand or shift drivers that save the dealer time, dramatically boost customer experience, CSI scores and transfers liability risk. We integrate with all Pickup & Delivery software platforms and adapt to individual dealer’s processes and procedures.Get More Info
We manage the entire process from recruiting to driver safety and performance to driver payroll.
Our drivers can perform any offsite trip type – customer service pickup and delivery, dealer trades, test drives, new car delivery, inventory moves.
Depending on your needs, we’ll optimize driver efficiency around monthly trip volume, operating hours, budget and trip type.
It has never been easier to coordinate the customer to dealer, dealer to dealer process. Let us take care of it.
Large auto dealers and groups should take advantage of their size and scale and consider DOD’s managed driver network solutions. Hire and pay internal drivers, which are much cheaper than DOD drivers, and we’ll do the rest of the heavy lifting.Get More Info
With your internal drivers, we’ll manage the network for performance, safety and efficiency.
Pay your local driver rate without our markup. DOD trip costs scale to as low as $2.00 per trip as trip volume increases.
For a nominal cost per driver, we’ll recruit drivers according to your internal standards and deliver to you a curated list of drivers for you to review and hire.
Most dealer garage keeper insurance policies do not cover a large-scale offsite driver program. We even have a solution to transfer your driver risk to our national auto policy.
Are you an auto OEM moving to enhance your brand promise with out-of-store experiences? DOD works with multiple OEM brands on program consulting, pilot testing and national rollouts. Need outsourced drivers for a pilot or a single solution for all dealerships? We have the knowledge and scale to meet any program requirements.Get More Info
Our Toyota franchise experienced a serious accident while a DNS driver was operating our customer’s vehicle. It was just a very unfortunate situation. No one was ticketed for the accident but our customer’s new Toyota Highlander was a total loss. I worked closely with the DNS team to get this resolved to everyone’s satisfaction. DNS was diligent, responsive and stood by their word.
Check if you are in our network.