A Win-Win for You and Your Customers
Ford’s Pickup & Delivery program is a game-changer for both customers and dealerships. Customers love the convenience of having their vehicle serviced without disrupting their day, and dealerships benefit from increased service revenue and customer satisfaction.
However, without the right processes and tools, managing Pickup & Delivery can quickly become overwhelming. Coordinating drivers, tracking vehicle locations, and ensuring smooth operations require precision—something manual processes can’t always guarantee.
Why Pickup & Delivery is Valuable — But Challenging to Manage
While the benefits are clear, many Ford dealers struggle with the logistics of Pickup & Delivery. Common challenges include:
✅ Scheduling Conflicts & Delays – Last-minute changes, no-shows, and inefficient scheduling can lead to service disruptions.
✅ Lack of Real-Time Visibility – Not knowing where drivers or vehicles are at any given moment can lead to confusion and delays.
✅ Complex Reporting for Ford’s Reimbursement Program – Manually tracking trips, expenses, and required documentation for Ford’s reimbursement program can be time-consuming and error-prone.
How to Simplify Pickup & Delivery at Your Dealership
The key to streamlining Pickup & Delivery is automation, real-time tracking, and seamless driver management. Here’s how you can optimize the process:
🚀 Seamless Scheduling: Automate and organize pickup requests effortlessly, ensuring drivers stay on time and customers remain informed.
📍 Real-Time Tracking: Gain full visibility into driver locations and vehicle statuses, eliminating uncertainty and improving efficiency.
📊 Centralized Reporting: Easily track trip details and submit Ford reimbursement claims accurately and quickly, reducing administrative work.
Keep Your Team Focused on Service — Not Managing Drivers
Your dealership’s service team should focus on what they do best—delivering exceptional customer care. Driver on Demand allows you to offer Pickup & Delivery without the hassle of managing drivers, hiring extra staff, or maintaining a fleet of vehicles.
With fully insured, professional drivers, your dealership can scale Pickup & Delivery seamlessly, ensuring customers receive top-tier service without operational strain.
Offer a Hassle-Free Experience That Builds Trust & Repeat Business
A smooth, well-managed Pickup & Delivery service enhances the customer experience, increases retention, and drives service revenue.
Ready to see how Driver on Demand can simplify your Ford Pickup & Delivery operations?