What to Learn from Lithia’s Mandate

Lithia Afersales Madate

Lithia Motors, the largest dealership group in the country, just drew a line in the sand: aftersales performance is no longer optional—it’s mission-critical. After reporting service and parts growth that lagged behind peers like Penske and Sonic, Lithia’s leadership sent a clear message. It’s not about a technician shortage. It’s not about tools. It’s about […]

Stop Losing Money: Optimize Pickup & Delivery for Profit

Stop losing money

The Costly Mistakes That Hurt Pickup & Delivery Profitability For dealerships offering Pickup & Delivery, operational inefficiencies can be a silent profit killer. Without a strategic approach to scheduling, driver management, and cost control, what should be a customer service win can quickly become a financial drain. Many service managers unknowingly struggle with: ❌ Wasted […]

How Dealers Turn Pickup & Delivery into a Revenue Stream

Make pickup and delivery a revenue stream

Pickup & Delivery services have rapidly evolved from a convenience feature to a critical competitive advantage for modern dealerships. Many service managers see Pickup & Delivery as a cost center. But top-performing dealerships are leveraging smart logistics and streamlined operations to turn it into a revenue-generating program. The Key? Efficiency and Optimization Without the right […]

How Can Lincoln Dealers Boost Service Revenue?

Lincoln Pickup and Delivery Profit Center

In today’s fast-paced world, convenience is a key driver of customer satisfaction. Lincoln’s Pickup & Delivery service not only meets this demand but also offers dealerships an opportunity to enhance profitability. Understanding Lincoln’s Pickup & Delivery Service Lincoln’s Pickup & Delivery allows customers to have their vehicles serviced without leaving their homes or workplaces. Through […]

Turning Ford’s Pickup and Delivery into a Profit Center 

Operational Excellence: Unlocking Profitability with Ford’s Pickup & Delivery Program Ford’s Pickup & Delivery service isn’t just a customer convenience—it’s a strategic opportunity for dealerships to increase profitability while delivering a superior service experience. With Ford reimbursing participating dealers for eligible pickups and returns, there’s potential for significant financial gain. However, the key to maximizing […]