Lithia Motors, the largest dealership group in the country, just drew a line in the sand: aftersales performance is no longer optional—it’s mission-critical. After reporting service and parts growth that lagged behind peers like Penske and Sonic, Lithia’s leadership...
The Costly Mistakes That Hurt Pickup & Delivery Profitability For dealerships offering Pickup & Delivery, operational inefficiencies can be a silent profit killer. Without a strategic approach to scheduling, driver management, and cost control, what...
Pickup & Delivery services have rapidly evolved from a convenience feature to a critical competitive advantage for modern dealerships. Many service managers see Pickup & Delivery as a cost center. But top-performing dealerships are leveraging smart logistics...
In today’s fast-paced world, convenience is a key driver of customer satisfaction. Lincoln’s Pickup & Delivery service not only meets this demand but also offers dealerships an opportunity to enhance profitability. Understanding Lincoln’s...
Operational Excellence: Unlocking Profitability with Ford’s Pickup & Delivery Program Ford’s Pickup & Delivery service isn’t just a customer convenience—it’s a strategic opportunity for dealerships to increase profitability while delivering a superior...