Driver on Demand Privacy Policy

Effective Date: December 1, 2025

Driver on Demand (“DOD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information in connection with our transportation, logistics, and customer communication services.

Information We Collect

We may collect the following types of information when you interact with DOD:

• Contact information (such as name, phone number, email address)
• Vehicle and service-related information required to perform pickup, delivery, or transportation services
• Communication data related to service updates, scheduling, and customer support
• Limited operational data necessary for billing, compliance, and service execution

We do not collect or process sensitive personal data beyond what is reasonably required to deliver our services.

How We Use Information

Information collected is used solely for:

• Providing and managing transportation and logistics services
• Communicating service updates, scheduling, confirmations, and support messages
• Meeting legal, regulatory, and contractual obligations
• Improving service quality and operational efficiency

We do not use customer information for unrelated marketing activities.

Text Messaging & Mobile Information

By opting in to receive text messages from DOD, you consent to receive service-related and operational communications, including appointment updates, trip notifications, and customer support messages.

Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

Message frequency varies based on service activity. Message and data rates may apply. Consumers may opt out at any time by texting STOP, or request assistance by texting HELP or contacting support@driverondemand.co.

Information Sharing

DOD does not sell, rent, or trade personal information.

We may share limited information only with:

• Service providers and vendors who assist in delivering services (e.g., dispatch, payment processing, communications platforms), and only to the extent necessary
• Legal or regulatory authorities when required by law

All vendors are required to maintain appropriate confidentiality and security safeguards.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

Data Retention

Personal information is retained only as long as necessary to fulfill service obligations, comply with legal requirements, and support legitimate business operations.

Your Choices

• You may opt out of text messages at any time by texting STOP
• You may request information about your data by contacting support@driverondemand.co

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

Driver on Demand
Email: support@driverondemand.co