Effective Date: September 30, 2026
AutoNition, LLC, doing business as Driver on Demand (“Driver on Demand,” “DOD,” “we,” “our,” or “us”), respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our transportation and logistics services, websites, customer and driver communications, and the MoveNow Mobile application (“MoveNow Mobile” or the “App”).
The information we collect depends on how you interact with Driver on Demand and which services or features you use.
Contact and Account Information
We may collect:
For drivers and other workforce users, qualification, compliance, or eligibility information may also be associated with an account when necessary to determine eligibility to perform services.
Vehicle and Transportation Information
In connection with transportation and vehicle-movement services, we may collect or process:
Location Information
MoveNow Mobile may collect precise or approximate location information when necessary to provide driver, dispatch, transportation, attendance, or safety functionality.
Location information may be used to:
Depending on the feature being used and the permissions granted on the device, location information may be collected while the App is being used and, where required for an enabled feature, while the App operates in the background.
Users can manage location permissions through their device settings. Certain App features may not function properly if required location permissions are disabled.
Photos and Camera Information
MoveNow Mobile may request access to a device camera or photo functionality to support:
Photos submitted through the App may be associated with a vehicle, Move, customer account, inspection, or other operational record.
Schedule, Attendance, and Driver Activity
For drivers and other authorized users, we may process information related to:
Communications and Support Information
We may collect information associated with communications involving customers, drivers, Dispatch, or Support, including information related to service updates, scheduling, customer support, and the associated vehicle or Move.
Device and Technical Information
When MoveNow Mobile or our online services are used, we may automatically collect technical information necessary to operate, secure, troubleshoot, and improve our services, including:
Operational and Business Information
We may maintain limited operational information necessary for:
We use personal information as reasonably necessary to:
We do not use customer or driver information for unrelated third-party behavioral advertising.
By opting in to receive text messages from Driver on Demand, you consent to receive service-related and operational communications, including appointment updates, Move or trip notifications, scheduling information, and customer or driver support messages.
Mobile information, text-message opt-in data, and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Message frequency varies based on service activity. Message and data rates may apply.
You may opt out of text messages at any time by texting STOP. You may request assistance by texting HELP or contacting support@driverondemand.co.
MoveNow Mobile may send push notifications concerning:
Users can manage push-notification permissions through their device settings. Disabling notifications may cause users to miss important operational information.
Driver on Demand does not sell, rent, or trade personal information.
We may share information when reasonably necessary to provide our services or operate our business.
Customers
Information associated with a Move or service may be made available to the dealership, rental-car company, automotive business, or other customer for whom the service is being performed.
Service Providers
We may share information with service providers that assist us with functions such as:
These providers may process information on our behalf only as reasonably necessary to provide their services and are expected to maintain appropriate confidentiality and security safeguards.
Legal, Safety, Insurance, and Security Purposes
We may disclose information when reasonably necessary to:
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.
Driver on Demand does not sell personal information collected through our services or MoveNow Mobile for monetary consideration.
We do not use MoveNow Mobile driver information for third-party behavioral advertising.
Mobile information and text-message opt-in information are not shared with third parties or affiliates for their marketing or promotional purposes.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to:
Retention periods may vary depending on the type of information, the service involved, and the reason the information was collected.
We use reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic system or method of transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Device Permissions
Users can manage permissions such as location, camera, photos, and notifications through their mobile device settings.
Disabling certain permissions may prevent some MoveNow Mobile features from functioning properly.
Account Information
Authorized users may contact Driver on Demand for assistance correcting or updating account information.
Text Messages
You may opt out of text messages by texting STOP.
Privacy Requests
Depending on where you live, applicable law may provide rights concerning your personal information. These may include rights to request:
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests. Some information may be retained when necessary for legitimate operational, contractual, insurance, security, or legal purposes.
MoveNow Mobile is a workforce and transportation application intended for authorized drivers and other authorized users. It is not directed to children.
We do not knowingly collect personal information through MoveNow Mobile from children under 13.
Our websites, services, or MoveNow Mobile may interact with third-party services such as mapping, navigation, communications, payment, transportation, or other operational services.
When you choose to access or interact directly with a third-party service, that provider’s privacy practices may apply to information processed directly by that provider.
We may update this Privacy Policy periodically to reflect changes in our services, MoveNow Mobile, legal requirements, technology, or privacy practices.
When changes are made, we will update the Effective Date shown at the top of this Privacy Policy. Material changes may also be communicated through our website, applications, or other appropriate means.
If you have questions about this Privacy Policy, MoveNow Mobile, your personal information, or our privacy practices, please contact:
AutoNition, LLC
d/b/a Driver on Demand
4491 South State Road 7, Suite 213
Email: support@driverondemand.co
Phone: 877-551-4871
Website: driverondemand.co